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Shipping & free delivery

Delivery in the UK

We offer a flat rate UK delivery service for the very reasonable price of £3.75. All parcels are sent by 'First Class Recorded' Royal Mail service. If you need an item urgently, please call 01206 272 051 or, better yet email (using the contact form) before placing your order to check how quickly we can get it to you. We are a very small business so do not have a full time member of staff manning the phones, but we ALWAYS pick and and respond to emails quickly, so fire away!

First Class Recorded (Signed for) normally delivers next day, or certainly within 2-5 days. If you have not received your parcel within 5 working days from receiving confirmation it has been posted, please get in contact.

In general, we dispatch every day during the week, with the possible exception of Wednesdays.

Shipping abroad

When you register as a customer with an address outside the UK, the website will automatically add the £8.50 shipping fee to the check out process. For parcels more than 2kgs in weight, we reserve the right to charge an additional fee, which will be no more than the actual cost of postage. We will contact you to confirm those details before sending your goods, and normally send a paypal request for any additional shipping fee.

For all locations outside the UK, we use regular international Airmail. Although we do obtain a receipt from the post office confirming that your parcel has been sent, we cannot track its progress, and regrettably we cannot replace or refund any orders that fail to turn up. We find that to most locations, airmail is a reliable service - for Australia, New Zealand and the USA, transit time is around 10 days (often more like a week). If you need an item urgently and on a guaranteed delivery basis, please ask, and we will obtain a courier quote for you. 

If you have any questions about our shipping terms, please don't hestitate to get in contact via email. 

Free delivery

If you feel you would like to 'Like' us on Facebook, you will gain access (via Facebook) to a code that allows for free First Class Recorded Delivery in the UK only. Unfortunately you cannot use the Free Delivery code for any other discount vouchers that you may have seen advertised.